Help Center
FAQ'S
Q: Where are LLRULE products made?
A: LLRULE products are designed in the USA, and we partner with ethical manufacturers to ensure sustainable and high-quality production.
Q: What makes LLRULE sustainable?
A: We use eco-friendly materials such as recycled polyester, organic cotton, and performance fabrics. Our manufacturing process minimizes waste and adheres to ethical labor practices.
Sustainability
Q: How does LLRULE minimize its environmental footprint?
A: We prioritize sustainable materials, ethical labor, and low-waste production processes. Our goal is to reduce carbon emissions while maintaining the highest quality standards.
Q: What are LLRULE’s plans for future sustainability efforts?
A: We aim to expand into innovative materials and processes to further minimize environmental impact while maintaining comfort and performance.
Q: How long does it take to receive my order?
A: Orders are processed within 1-3 business days. Standard shipping typically takes 5-7 business days, while expedited options may arrive in 2-3 days.
Q: Do you ship internationally?
A: Yes, we ship worldwide! Additional customs fees or taxes may apply based on your location.
Q: Can I track my order?
A: Absolutely. Once your order ships, you will receive an email with a tracking number to monitor your package.
Q: What should I do if my order is delayed or lost?
A: Contact our customer service at support@llrule.com, and we’ll assist you in resolving the issue.
Q: What is your return policy?
A: You can return or exchange items within 30 days of purchase. The products must be unused, unwashed, and in their original condition with tags attached.
Q: How do I initiate a return?
A: Visit our Returns Portal or email us at support@llrule.com to start the return process.
Q: How long does it take to receive a refund?
A: Refunds are processed within 5-7 business days of receiving and inspecting your return.
Q: Can I exchange a product for a different size?
A: Yes, we’re happy to exchange items for a different size or product within the return window, and the product is available in our stock.
Q: What materials are used in LLRULE apparel?
A: Our apparel is made from sustainable and high-performance fabrics such as:
- Recycled Polyester for durability and reduced environmental impact
- Organic Cotton for softness and breathability
- Nylon/Spandex Blends for flexibility and comfort during high-intensity activities.
Q: Are your products suitable for intense workouts?
A: Yes! LLRULE activewear is designed for performance, making it ideal for workouts, yoga, and other physical activities.
Q: Are LLRULE products true to size?
A: Most customers find our products true to size. We recommend checking the size chart for accurate measurements.
Q: How do I wash my LLRULE apparel?
A: Follow these care instructions for the best results:
- Machine wash cold
- Use mild detergent only
- Do not bleach
- Tumble dry on low heat
- Iron on low heat (if necessary)
Q: Are there special care instructions for specific fabrics?
A: Yes, for garments made with nylon blends, wash with similar colors and avoid ironing to maintain fabric quality.
Need to Contact Us?
Q: How can I reach LLRULE customer service?
A: For any inquiries, email us at support@llrule.com, and our team will respond within 1-2 business days.
Q: Do you have a customer service phone number?
A: Currently, we handle all inquiries via email to ensure we can track and resolve issues promptly.